the e-tailing group 2022 Gifting Index

How gifting was managed by online retailers during the holiday season

the e-tailing group took a methodical look at gifting by online retailers during the 2021 holiday season. This report evaluates 20 features across 50 retailers in 7 categories including:

•    Gift cards
•    Merchandising
•    Customer service

To see this year year’s ratings, best practices and how you compare to other retailers, download your copy of the new 2022 Gifting Index report. 




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